Napoleon Rogue® XT 525 SIB (NG)
The Napoleon Rogue® 525 Natural Gas Grill with Infrared Side Burner in Stainless Steel is a large and durable, easy to maintain gas grill. Featuring four main burners, stainless steel sear plates, stainless steel grids and a high top lid, this grill has everything you need for gourmet meals. Sear restaurant-style steaks on the integrated sizzle zone side burner while generous side shelves provide plenty of prep space.
with Infrared Side Burner
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Locally owned and operated since 1967 proudly serving all of Windsor-Essex & Chatham-Kent region’s home comfort needs! Our expert team of technicians is committed to providing our clients with service they can trust and equipment they can rely on.
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Lilian Noel
00:58 30 Sep 23
Wade Gale
23:17 29 Sep 23
Great company, go lions!
Darryl Denomme
21:32 29 Sep 23
Excellent company that knows how to take care of their customers.
Joe Scalia
16:56 29 Sep 23
Great service and knowledgeable technicians
Michelle Ruest
13:31 29 Sep 23
This is one great company! Every time I have had to go to the office, all the ladies were extremely nice and helpful!Thank you Fahrhall!!
Dylan Goncalves
02:28 29 Sep 23
Vollmer did a great a job with my furnace when I needed them to help that day due to not having heat during the winter. Thank you Vollmer!
Nick Levy
00:11 29 Sep 23
Great experience, very friendly, they took care of everything in one trip, really respected my time
Sarah Dearing
21:15 28 Sep 23
The customer service was outstanding. I was so pleased by the service I received from this business. They went above and beyond my expectations.
sskkiinnzz
19:38 28 Sep 23
Quality work and professional people highly recommend
Brad Sorrell
19:28 28 Sep 23
Matt Coulter
18:19 28 Sep 23
Had an emergency where my furnace was damaged in the winter time and they came and fixed it immediately!!!
Ryan Grebenc
17:45 28 Sep 23
Adam Brazeau
17:44 28 Sep 23
Very professional and respectful would definitely recommend to others.
Aidan Evon
17:43 28 Sep 23
Recommended by many people, very professional, and clean work
mike cziraky
17:36 28 Sep 23
Fahrhal representative was very professional and knowledgeable. Guided us through many options
Susan F
16:45 28 Sep 23
They are very friendly, personable and honest. They come when needed and remind me when service is due. One time they even called to say they had a special on and that they should have charged me... less and that THEY owed ME money and refunded me the difference. Not many companies would do that!(Also very patient with my children and pets who tend to be quite curious about what work is being done!)read more
Curtis Bennett
16:44 28 Sep 23
Steve Chase
16:41 28 Sep 23
Fahrall installed my furnace and AC. Great installation and done in a very timely manner.
Melanie Nelson
16:16 28 Sep 23
Charlie Pace
16:01 28 Sep 23
We have had their service techs on site, to service our heating and cooling systems. They’re knowledgeable, very professional and efficient.
Dana Ingersoll
15:37 28 Sep 23
Wonderful experience! Great customer service. Definitely recommend!
Jeff Ashley
15:32 28 Sep 23
Craig Sinclair
15:30 28 Sep 23
Very professional company. They always do top notch work. Would definitely recommend!
Jay Lebert
15:27 28 Sep 23
Fahrhall has been a reputable name in the area for a very long time. Great installers and customer service, very professional!
dashley
15:27 28 Sep 23
GREAT COMPANY. WORKMANSHIP WAS TOP NOTCH AND ANSWERED ALL QUESTIONS ASKED. WOULD RECOMMEND TO ANYBODY
Jared Burns
15:26 28 Sep 23
I had a home install completed recently. Install team was top notch. Everything was scheduled and completed on time.
Chris Hayes
15:20 28 Sep 23
Its never fun having to make the call when your system stops working but was Extremely pleased with our recent experience. The Service Rep showed up in a timely manner, was very polite and... knowledgeable and was able to get us back up and running quickly. I would definitely recommend Fahrhall for any of your HVAC needs.Thanks Again. Chrisread more
Marcel Morin
15:19 28 Sep 23
HelloWe had Farhall Home Comfort upgrade our heating, cooling and hot water systems and the savings on our gas and water bills are paying off.There Technician Dennis and his son did a great job... and left the place very clean.Thank youAmb & Marcread more
Philip Bene
15:05 28 Sep 23
Excellent service
Chris Ryan
14:59 28 Sep 23
Great service, staff and workmanship
Tony Coppola
14:57 28 Sep 23
Hi I'm tony Coppola I want to share with you just how good fahrhall is. I have tho most awesome team there is from being detailed and organized to caring about all my millions of customers... 😀. Fahrhall you rock with out the great staff in my office I don't no what I'd do with out you all. Please give fahrhall a call and see for your self.Tony Coppolaread more
Agostino D'Alimonte
14:56 28 Sep 23
Fahrhall relocated a gas line for my BBQ and completed the job in a timely manner, and also added a shut off valve on the line to bring it to code. The technician was very friendly and the... dispatching staff accommodated my schedule.read more
glenn goslin
14:56 28 Sep 23
The employees work hard and diligently to provide the best possible service for the customers 24 hours a day 7 days a week 365 days a year There is a wide arrangement the service is available from... furnaces to heat pumps to boilers and air handlers tankless water heaters All with Platinum service and installation crewsread more
Safowane Zaidan
14:55 28 Sep 23
great and professional service.I have recommended fahrhall to many of my friends and family
Drew Szarka
14:55 28 Sep 23
Fahrhall is as good as it gets.No need to bother with anyone else when you have this great crew available in Windsor.
Derek
14:54 28 Sep 23
Quality installations by Fahrall, along with professional staff.
Jodi Mackenzie
14:53 28 Sep 23
Amazing Company ! Courteous, professional and on time service.
Luigi Mancini
14:51 28 Sep 23
Drew K
18:50 20 Sep 23
We had a problem with out mini split. Joe was right on schedule, friendly, knowledgeable, all the great words. He had it back up l running like new in no time.
Kathy Morrison
19:12 19 Sep 23
Very pleased with the entire experience of dealing with Fahrhall. We finally decided to "bite the bullet" and replace our 20+ year-old air conditioner. After contacting Fahrhall, the consultant,... Tony, came out the next day to see what type of unit would best meet our needs. We had an appointment for installation the very next day (today). The technician, Matt, and a Grade 12 co-op student, Billy, were efficient, hardworking and professional, and left the job site clean and tidy. Matt is extremely knowledgeable and not only gave us valuable tips on the maintenance of our unit, but pointed out some potential concerns with our water heater. I would highly recommend Matt and Billy and Fahrhall for your heating and cooling needs.read more
Mark Soulliere
12:25 18 Sep 23
Jay and Eric did a terrific job installing my new furnace and ac. They were professional, and explained everything to me which was a great help! Thanks guys!
Connie Richards
20:50 13 Sep 23
Ryan & Dennis installed our new tankless water heater quickly and efficiently! We were also educated on the workings of our new machine. Although we were told to expect slightly longer wait times... than with our old water heater, we have not found that to be the case. Thanks for your good work Ryan & Dennis!!read more
Joshua Barron
18:00 16 Aug 23
Very happy with the sales and service from Fahrhall. New AC and Furnace were installed quickly and professionally. Matt and Josh that did the install were very professional and courteous. 10/10... would recommend Fahrhall.read more
Shane Horwath
14:44 16 Aug 23
Pleased with the service. They were on time and installed our system quick and professionally. Special thanks to Mark and Josh along with the whole team. House is cool now.
JEANNIE GALT
20:42 02 Aug 23
Carrie Todd
23:44 28 Jul 23
I was in a pinch and they came through. From the office staff to the technicians, everyone was amazing to deal with. They all went above and beyond! I can’t express enough how impressed I am with my... experience with them. Highly recommend!read more
Adrian Bouillon
15:19 27 Jul 23
Wanda Carr
22:56 25 Jul 23
Would absolutely recommend Fahrhall to all my friends and family !Not only were Denis and Ryan on time, but their work ethic was outstanding !They certainly made a hard job look easy and were very... professional ! Everything was cleaned up even better than how it was before they came ! Thank you so much Denis and Ryan for a job WELL DONE !read more
Jenna Borrelli
15:26 25 Jul 23
Tony was excellent to work with, through our journey of purchasing a new AC and furnace. He was very knowledgable about the products he was selling, gave great advice and made the process easy.
Ky Vo
20:06 06 Jul 23
I've reached Fahrhall through the business's partnership with Costco for replacement of my 17 year old home comfort system with that of Lennox. Promptly I got the response from its advisor, Mr Tony... O'Beid who was very responsive, cordial, and understanding. He knew what I needed and we could conclude the agreement in minutes and the installation was scheduled immediately, then it came on time at my anxious of possible delay; it made my day indeed. I hereby would like to say thank you again and again and again to the installation team, Mr Denis and his son Mr. Ryan who poured tons of sweat onto the installation work at the weather heath at 93 F. They know their work very well and carried it out in a neat, and precise way. I would like to recommend Fahrhall to anyone who are in need of such professionally superb service.read more
Judy Harris
23:23 02 Jul 23
I recently had Fahrhall install a new a/c to replace my old unit that unexpectedly quit working. They are very well coordinated between service, sales & scheduling, and everyone I dealt with was... pleasant, professional and informative. Joe explained the repair that would be required, and the alternative of a new unit, answering all my questions, without any pressure either way. Due to the high temperatures being forecasted, I was concerned about how soon the work could be done; however, Tony Obeid was able to come the same morning with the contract for the new that I chose, and shortly after he left I received a call giving me an install date 2 days later. The installers showed up on time, and left the work areas neat.read more
Iva Biggun
12:34 28 Jun 23
Fast and a great job
Ian Deck
13:30 25 Jun 23
Terry Martinello
16:36 12 Jun 23
Mark Henderson
11:24 10 Jun 23
From sales, installation, knowledge, friendly, professional all top shelf. Well, I could go on, but you get the point. Don't go anywhere else !!
debi townsend
14:06 06 Jun 23
Patricia Ratko
19:54 31 May 23
Installed a Lennox a.c. Matt and Josh wete superbSo many thanks to them and Tony and Glen great professio.ism from all
bernice badour
17:34 29 May 23
I have had the technician Kyle LaJoy do my yearly check up on the furnace and air conditioner he is so professional and knowledgable with very high quality service .Kyle should be commended for a... job well doneread more
Ken Rocheleau
23:06 25 May 23
We wanted a tankless water heater, and right from the start, Tony was great. He showed up exactly when he said he would. He went over everything, and gave us all the information and quote within... minutes. He came to the job several times throughout the day to make sure the installers had what they needed. The installers, Dennis and Ryan were great. There were some hurdles they had to work through, but they figured it out and powered through. They stayed as long as it took to get it up and running. This was our first interaction with Farhall, and it was great. We were very impressed.read more
Patrick McNelis
15:27 05 May 23
Tony O’Beid responded quickly to our request for a new A/C and furnace installation quote. Both technicians, Dennis and Ryan, were very professional and efficient. Would recommend Fahrhall to my... friends.read more
Tracy Sauer
20:23 02 May 23
Denis & Ryan installed a SkyAir Heat pump system, very professional. Paul followed up with great service when I had a problem with a fan error. Their service is great!
Lisa Cozens
20:28 19 Apr 23
ROBERT MCFARLANE
18:21 19 Apr 23
We had our a/c maintenance done today . Cole was very friendly and polite. He showed up on time and did a thorough inspection both inside and out. We will continue to use this service. Thanks to... Fahrhallread more
Shari Carpenter
00:07 09 Apr 23
Terrific company. Fast service, Fair prices, patient installers who will explain and answer questions👍 Friendly, Fast. Fair, and Professional🤩
Gregory Mahoney
14:59 07 Apr 23
I had a tricky pool heat system in addition to replacing my entire HVAC system but Tony Obeid did an incredible job of getting the right team members for the job. It was extremely hot, and they were... here for over 10 hours to make sure and get the system up and running. Very professional. I would highly recommend you get a hold of Tony for any of your HVAC needsread more
Grammy Sassy
17:37 03 Apr 23
Today is 04.03.23 and I am somewhat annoyed that you cannot write a fresh review for a service after the last review in 2020 & 2019! This review is for today when Kyle Lajoy, Fahrhall's Tech came out... to check the air condition for whenever the warm weather finally gets here. Kyle was so helpful, courteous, friendly, polite, informative and did an excellent job. He was a pleasure to have in our home. I would HIGHLY and have HIGHLY recommended Fahrhall to anyone.Joe R. came into our home on 11.13.19 to service our heater and our gas fireplace and he was exceptional. Joe was friendly, informative, polite and did a thorough job and did not leave any mess. It was a pleasure to have him in our home and Fahrhall is an excellent company to do business with and we have recommended them to numerous people because we believe they are the best around! I have no idea why that post did not actually post but i would like to add to it. Yesterday, May 13, 2020, Paul came to our home to service our central air. Paul was so courteous, helpful, friendly and explained the problem in words we could explain. He took his time to go over the problem and the solution and thanked us for being a long time Fahrhall customer. I was extremely pleased with how this situation was handled and very impressed with Paul. I believe, and have told others, Fahrhall is the best!!!read more
Kathy Rettig
15:40 13 Mar 23
Dennis and Ryan installed my new furnace and air conditioner. They were on time, efficient, cleaned everything up when finished, and answered all my questions. l I love how quiet the furnace is and... how much more comfortable my home is. Fahrhall had the best warranty of all the companies I contacted and Tony, the salesperson, told me exactly what I needed for my home without trying to upsell. The whole process was easy and stress free thanks to all the Fahrhall employees.read more
Dee Meloche
12:52 08 Mar 23
They (Denis &Ryan) were very professional and explained everything to us upon installing our A/C and furnace. We are very pleased.
Sheila Cabral
21:34 25 Feb 23
We had the most amazing experience ever with this company!We are seniors and our basement flooded and ruined our furnace during the recent ice storm and melt. My husband has dementia and was just so... upset with no heat.I called Fahrhall and they quickly sent out a rep from Leamington. His name was Tony Coppola.I have never had such an informative, caring customer service rep from any company.He explained things very clearly, answered my questions patiently and talked on the phone to my son as I requested.He continually kept in touch via email or texts. He spoke to my insurance representative as I requested and got us approved for a great high efficiency furnace! Would highly recommend Tony for all your questions or concerns regarding Fahrhall products and services!!Tony got Fahrhall installers Denis and Ryan to come out the very next morning with our new unit.They did an amazing job as well.They were very friendly and efficient and when finished explained our new furnace filter and features and new thermostat.I cannot say enough great things about this company and the people we dealt with.Thanks for everythingFrom a very satisfied and happy customer!!read more
Denis Desrosiers
19:17 17 Feb 23
I was having an issue with the water pressure my 6 year old Viessmann Combi Plus Water Heater. It turned out to be a relatively rare problem that took some time to troubleshoot, but Joe really stuck... with me on finding a solution and did everything necessary to resolve the problem. I am very satisfied.read more
Andrew Thomson
00:33 11 Feb 23
Tony Coppola the sales rep was very responsive and quickly gave us a quote for a new Furnace and A\C Unit. He answered questions right away.He also followed up and came to see the job when... finished.Dennis and his son Ryan along with Matt did a great job installing the unit. It was a horizontal install in a crawl space, so it was certainly a back breaking job. They were were friendly and kept us updated on arrival times and progress.Great customer service all around.With a 12 year parts and labour warranty, it made the decision to go with Fahrhall the right choice.read more
Michelle Recoskie
00:52 03 Feb 23
Paul, Tony did there part very well for setting up for the work to get done. Brad and Kyle did a excellent job putting are new hot water tank installed for us.Very satisfied
Nick Vespa
18:53 02 Feb 23
Professional service from the very beginning. I was without heat on the coldest week of the winter. Tony contacted me within minutes and came out right away. He quoted the new furnace and took me... through all steps needed for the install. The price was better than any other quotes I had received. He arranged to have his team out the next day. The installers arrived first thing in the morning. They were professional, completed their work quickly, explained everything, disposed of the old furnace and cleaned up all materials. Very happy with Fahrhall and their team. Would definitely recommend.read more
jayg1024
22:10 18 Jan 23
We purchased out furnace air conditioner through Fahrall in the summer. Tony came out to the house and was very helpful and knowledgeable. The installers were in and out in one day. The house has... never been cooler in the summer and the furnace is amazing. My only regret is not purchasing these units earlier.read more
Ed Dumas
22:18 10 Jan 23
I recently had a tankless water unit installed and I was very impressed by Dennis, the technician doing the installation. He and his assistant finished the job the same day(not easy considering there... was quite a bit of work to be done in the attic as well as the crawl space) and I have been enjoying my water heater ever since. He also noticed that my furnace had some issues and suggested that I have it inspected. Thanks to his suggestion, I had the furnace inspected by another technician from Fahrhall, Glen, and it is now running properly thanks to him! I would definitely recommend Fahrhall to anyone needing their services.read more
Rich B
09:41 07 Jan 23
Always consistent quality work and prompt service calls not leaving you wait like others .
Carol Dresser
17:39 22 Dec 22
Kudos to Paul Mailloux for his knowledge and experience in repairing my furnace. He was able to diagnose the problem and perform the proper repair. His teaching skills are to be commended as well, as... he was able to demonstrate the problem and recommend preventative measures. His personable and friendly nature were highly impressive. He is a hard worker and an absolute asset to Fahrhall. Thanks Paul!!read more
Susan Delmore
15:53 06 Dec 22
Service call for water leak from furnace. Turned out to be an installation issue where tape was omitted from a connection. Glen came out and rectified the problem. At the same time he assisted me... with some issues I was having with parameters on the thermostat. Glen was very professional in teaching a number of items about capabilities of the thermostat. It is way more functional than I imagined and he took the time to show me and make sure I understood. Initially we were told that it was recommended to keep the fan on at all times for circulation. What I did not know was that you could adjust the level of the blower on the fan. It is much more comfortable now that there is not so much cold air blowing through vents in between heating. On installation I was handed a book but sometimes it is easier to be shown than reading all the jargon of a manual. Thank you Glen for your professionalism, dedication to your work and your expertise!read more
Nancy Rempel
20:51 02 Dec 22
Friendly service, he gave all the answers we needed.
CLEAN FANTASTIC
01:13 01 Dec 22
Tony was Fantastic
Mike Liddle
08:35 23 Nov 22
The technician Paul recommended a steam humidifier at our location as the bypass system was not keeping up. Tony the sales advisor contacted me and provided the quote to upgrade to the steam because... of the size of the house. Dennis and crew installed and the new system works excellent. This team is excellent and I recommend Farhall to anyone.read more
nick Storm
16:15 17 Nov 22
Used fahrhall to change out our ac unit and coil in the furnace. They were Friendly and professional to work with, clean and tidy work was done in a timely manner. Would recommend to anyone looking... for service or a new install done.read more
Sylvain Baril
08:25 16 Nov 22
Tony was excellent to deal with. I was impressed by his integrity and professional advice always provided in my best interest. Will do business again anytime.
Jack Kidd
20:09 15 Nov 22
We were very satisfied with work done recently on our heat pump repair. It was done in a very timely, professional manner by staff that were very customer friendly. We would like to specifically... mention Paul who did a great job and was very attentive.We spoke with Tony about an additional unit and he provided us with the information in a way that was understandable to a layperson. His approach is very personable and appreciated when dealing with a senior for a major expense item.read more
Samantha Rock
16:36 15 Nov 22
Tony Coppola was very informative and gave a quote on products that were specific to what we need for our home. He was very thorough when inspecting and explained things well. It was a pleasure... working with Tony.read more
Jessy Crawford
21:53 25 Oct 22
Great service. Our technician Joe was knowledgeable and got our furnace working in no time!
Laraine Munro
02:41 06 Oct 22
Great service.
Arben Cenko
13:41 17 Sep 22
Awesome service,
Sabrina Matte
15:36 15 Jul 22
Service is outstanding!!! Emailed 10pm Thursday night because my thermostat wasn't working. Someone called me 830am Friday! By 10am they had it replaced. The best customer service I've had!
Joanne Hebert
20:34 14 Jul 22
Our advisor Tony was both professional and personable. Brad & Kyle showed up on time and worked hard to make the small area we had fit our system. Will definitely use them again in the future!
Bryan Baker
01:12 11 Jul 22
Fahrhall recently installed a zoned heating / cooling system in our two-story house with individually controlled thermostats on each floor (including the basement). We have already noticed a huge... improvement in the comfort of the house on all floors especially the upstairs. It was a BIG job and the installer, Glenn was terrific. He was knowledgeable, professional and gladly answered all my questions. And the workmanship was high quality.read more
