Ron C.
11:24 23 Feb 21
My Fahrhall experience from the first call with Tony to the follow up call from Jennifer was superb!! In my case I had "next day" installation due to another appointment being rescheduled. See my new Tankless Water heater for yourself! Professional, Quality Workmanship. 5 Stars
Larry H.
17:46 22 Feb 21
The Fahrhall team arrived exactly when they told us they would arrive to install our new furnace. The installers were very friendly and got to work immediately. With their experience, they completed the job in three hours. They cleaned up the old furnace and debris. Can't say enough good things about these fellows. Tony O'Beid , the sales rep was extremely polite while answering all of our questions. He even lent us a couple of portable heaters until the furnace arrived. Tony kept in contact with us throughout the whole process and made sure we were happy with the entire furnace installation. Fahrhall is the only heating company we would recommend.
Paul A.
02:01 18 Feb 21
From the salesperson (Tony) and the 2 installers that put in our new ac and furnace... the service was top notch. I would highly recommend fahrhall to everyone
Bryan H.
12:16 14 Feb 21
Great experience from the quote all the way down to paying the bill. Fahrhall was not the cheapest but after seeing my gas bill for the month, I should pay the difference off in about 2 years well worth it. Installers did a wonderful job removing my old unit and installing the new one. Thank you Tony, Jennifer and Patrick I hope the service is just as good as the installation team.
Duane M.
19:36 28 Jan 21
On Sunday Dec.20, 20/20 we lost heat in our home. I had heard Fahrhall on Sat. mornings Experts on Call radio program. I remembered their commercial jingles on the radio and decided that was who I would call. I called on Sunday afternoon and left a message to call me on Monday. A gentleman called me on Monday morning and promised to have a Serviceman at my home that day. Serviceman Glen came out Monday afternoon and after a thorough inspection he gently broke the news our furnace (which was 25 years old) was not safe to repair. It was apparent after he explained the problem we had to buy a new furnace. I thought we were in a bad situation since Friday was Christmas day. My first thoughts were we would not have heat for the holiday weekend. However Glenn assured me Fahrhall would not not let me down. He called the shop and regardless of the time Tony came out to the house that same afternoon, Tony was a pleasure to deal with. Tony explained all our options. He was very knowledgeable about their products and patiently explained them all. Without any high pressure my wife and I were able to think things over and decide with confidence what we wanted. To my surprise Tony assured us we would have the furnace for Christmas. On Christmas Eve morning just two days after the purchase Kyle and Brad were at the door with our new furnace. They were pleasant and friendly and they went out of their way to be clean and neat with their work. Both my wife and I enjoyed having them at the house. There was one unexpected surprise. The vent and intake pipes did not go directly outside but turned at the wall and went above the drywalled ceiling of the adjacent room. This caused some creative thinking on the part of the men doing the installing. They demonstrated patients and ingenuity and they got the job done. We are so pleased with our entire experience with Fahrhall. I certainly would recommend Fahrhall to my family and friends. Jennifer from Fahrhall called later to ensure everything was OK and to make sure we were happy. The answer was YES and thank you to Fahrhall for this pleasant experience.
Lauri R.
14:18 27 Jan 21
Excellent service! I was able to get a repairman out next day, sales quote same day and installation 2 days later. Everyone was friendly, reliable and honest. Even cleaned up after themselves! I would highly recommend them.
Isabelle L.
19:04 21 Jan 21
Sale representative Tony Obeid was excellent at explaining the process in obtaining and installing a new unit which was right for us and did not take advantage of selling a unit that was not needed . He made sure more then once to look where and how and which unit would be best unit to install. A good example on how they value you as a customer was speaking with Jennifer on the phone on follow up and regarding the yearly maintenance. Her explanation and advice has save me money which is greatly appreciated, thank you.
Bryan B.
21:37 13 Jan 21
Fahrhall recently installed a zoned heating / cooling system in our two-story house with individually controlled thermostats on each floor (including the basement). We have already notice a huge improvement in the comfort of the house on all floors especially the upstairs. It was a BIG job and the installer, Glenn was terrific. He was knowledgeable, professional and gladly answered all my questions. And the workmanship was high quality.
wutupitt51
16:36 13 Jan 21
New to the area, purchased a home that had HVAC systems on its last legs... little did we know that the system was actually totally defective and unfit for use. Fahrhall responded to our call immediately - providing much needed emergency service to get us through a heat wave, and then completed a total system (furnace and AC) replacement quickly, with courteous professional staff. Final product turned out fantastic, and we couldn't be happier. Thank you to Austin and the entire Fahrhall team!
Nik S.
18:59 16 Dec 20
Great company! I have hired them to install a tankless water heater, a mini split heating/ac system and for plumbing work. They are reliable do professional work. My parents ran into a problem on their system that was covered under warranty and they fixed the issue without any trouble. I'm planning a large plumbing project and they have been very helpful in providing estimates with options and ideas to make the project a success.
Mike 1.
18:46 05 Dec 20
Thank you to Glenn who fixed our Water Boiler Pump. He was extremely knowledgeable and professional. He also made our current set up more efficient by suggesting some improvements on a 10+ year old system. Adam came on another call to fix a plumbing leak within our hot water tank pipes. He was very personable, prompt and also professional. Both gentlemen left zero mess behind and were COVID conscience. I thoroughly recommend this company as we ONLY deal with them from now on!! Cannot ask for better, and I would inquire about their maintenance packages too!!
Adriana C.
20:23 01 Dec 20
Wonderful service by the team. Tony was very personable offering different options to suit my needs. Jennifer was very professional handling my order. Definitely recommend Fahrhall as a professional and trustworthy company!
Susan M.
01:20 25 Nov 20
Very satisfied with everything. Service person was knowledgeable and provided good tips!
MyCat D.
15:20 23 Nov 20
We had Adam come to inspect and fix an issue with our tub...minor issue and a possible DIY, but neither myself or my wife are very hands on.Not one complaint, not one issue, these guys have handled our plumbing problems three times now and always the best!
Fran C.
20:20 20 Nov 20
Adam Marentette and Jeff came to my home because there was a strong sewer smell coming from the floor drain in my basement. When Adam lifted the grate he found a lot of mouldy toilet paper and sewage had backed up. He cleaned it out, washed it down and eeled the drain out to the front clean out. Adam suggested putting a stopper in to stop the gases from coming up through the grate in the future. He then put silicone around the outside of the grate to further stop any fumes. I thought he went above and beyond what was necessary.3 weeks prior to this, I had another well known plumbing service out to clear out the same drain. They eeled from the outside clean out back into the house. They said it was all cleared up but they did a very bad job obviously.Fahrhall staff are very professional and I highly recommend them and Adam for any work you need done.Fran Cadotte
Don T.
20:38 18 Nov 20
Great experience from the salesperson to the installation team. I received 4 quotes prior to deciding to go with Farhall. They were the most inexpensive and I received superior furnace and AC units as well as a Costco Shop card. Minor issue after install that was dealt with quickly. Would definitely recommend their services.
Tom L.
21:17 17 Nov 20
Had very good experience with both to heating system and A/C. They are two separate units. The installers for each unit were excellent and very professional. I would highly recommend Fahrhall for your heating, cooling and house hotwater needs. They do a good work and excellent workmanship which is hard to find these days. The units that were installed are good quality. The sales people will make sure you get the right unit to do the job. Would recommend them to all my friends and family without hesitation and with confidence.
Malcolm H.
20:01 17 Nov 20
Good quality, good service. We are very happy with our new furnace and air conditioner. It is VERY quiet!
Tammy C.
17:08 10 Nov 20
did a great job installing my new furnace and a/c unit .answered all my questions in a professional manner. Did a great job cleaning up after job was done. would recommend 5 stars.
Celesta P.
14:47 07 Nov 20
The original AC on our home went, so we reached out to all of the local places for a quote. Tony went above and beyond and we're so happy we went with Fahrhall. Tony came to quote us at 8:00pm on a Friday and the new AC was installed by 12:00pm on Monday, just 3 days later! Nothing but positive things to say about Fahrhall.
Dr. Koutras / Dr. K.
13:25 05 Nov 20
VERY HAPPY WITH FAHRHALL'S SERVICES, THEY WERE PROFESSIONAL, ON TIME, AND HELPED ME GET MONEY BACK RELIANCE TRIED TO CHARGE ME FOR. #1 IN HEATING AND COOLING
Jillana B.
14:31 03 Nov 20
Our hot water heater rental recently rupturedand the rental company did nothing to help. Within an hour of calling Fahrhall, Tony was at our house with a quote. A new water heater was installed the very next day and we're now enjoying hot water again. Would definitely recommend.
Joseph L.
21:38 19 Oct 20
I purchased a Lennox system which Fahrhall installed. The S30 thermostat was faulty, however, the very next day when it became apparent there was an issue, Fahrhall sent out a specialist who replaced the faulty unit at 11 p.m. on a Friday night.I am pleased with the equipment and support provided. Moreover, the sales person, Tony Obeid, provided significant support before and "after' the sale!
Sean B.
13:11 14 Oct 20
We moved to Essex from the GTA just over two years ago.Since moving into our home I’ve needed help from Fahrhall three times, once for humidity, once for cooling and once for electrical with our furnace.I just wanted to say you guys are getting it right. Our salesman/advisor was great and the techs that have come to our home have all been both nice and they’ve done a good job.We appreciate your services.Thank you!
Robert M.
17:46 09 Oct 20
In the fall of 2019 we had our heating and ac replaced.Tony helped us pick a package that fit our needs.Dennis and his son did a great job installing them. This fall 2020 we had a technician called Paul do a maintenance inspection of the unit. He was very efficient and courteous. We are pleased with the whole team including Jenn who handled all our calls and scheduled all the appointments . Thanks
Tony O.
14:57 08 Oct 20
I have been working there for over 25 years. Our service and products have always been the very best from day one. We always bend over backwards to help our customers. With our company you will always be worry free.
H B
01:15 02 Oct 20
What a great experience! We had an old coal burning furnace converted to a boiler in our tiny wartime house, every other company we called was scared to touch it and said we would have to relocate a new system, leave the old one there, etc. Patrick and Aaron were here for 2 days, and not only installed the new boiler/tankless system beautifully, but lugged our 1000lb fully cast iron coal furnace out of our house for us. If you need any work done, call Fahrhall!!!
Michael W.
08:35 30 Sep 20
All of the peaople I dealt with at Fahrhall were friendly and professional. The equipment installed is great. I am very happy and recommend them for home HVAC. Five stars!
Erin K.
16:38 21 Sep 20
Had to replace my old ac. I was very pleased with the service they provided. Tony was very sweet to deal with - explained everything to details so that i was able to understand everything that had to be done. I felt like a valued customer. The installer, Taity? And his team did an amazing job installing and cleaned up well. I'd definitely recommend Fahrhall. Thank you!
A G
02:06 04 Sep 20
Tony's service has been exceptional, made the whole experience excellent and hassle-free.I was impressed with the service provided. Tony even offered my tenant with a new portable A/C to use until the new furnace and A/C came in. The installers, Brad & Ryan, were friendly & professional. They finished the installation at a reasonable time.I highly recommend Fahrhall!
Gabor B.
00:35 19 Jul 20
We were planning to replace our aging HVAC system for a couple years now. Taking advantage of Costco’s offer, we requested a quote and this is how we got in contact with Fahrall’s advisor Tony.He made his recommendations with great expertise and the pricing for the new system was very attractive and two weeks later our old HVAC system was replaced with a new one by two Fahrhall technicians.I’d like to congratulate them for their great technical expertise and professionalism. The job was performed in a few hours and right now we’re fully enjoying the many new modern features of the new system.Thank you again for Tony and the technicians from Fahrhall for their help upgrading our house.I would highly recommend them for anyone in the market for HVAC or Water Heater services.
Rhyder D.
03:27 26 Jun 20
We had been thinking about getting a new furnace and AC for a few years but were always scared off by the price and worrying about which brand is better than this or that. We spoke with Tony at Costco and we could tell right away he is someone who is passionate about his work. Tony checked out our house and made some recommendations specific to our house due to the design and he under sold us on equipment by pointing out that we didn't need to oversize the unit to get the right cooling. The two installers from Fahrhall were very professional and meticulous. They even took the time to thank us for cleaning up the utility room so they had lots of room to work. Our new system is working great and not only is the house cooler, but it controls the humidity so much better. I have the temp set 3 degrees higher than my old system and it feels so much better. Better moisture control and air circulation with the new technology. Thank you to Tony and the folks at Fahrhall for getting us looked after.
Amanda Z.
14:11 20 Jun 20
Brad came out to put our unit on brackets (as we were having cement work done and Tony didn’t want us to be without air with my small children) and was wonderful he was knowledgeable, helpful and kind a fantastic example of why we chose the company. Couldn't be happier thank you 🙏🏼
Jennifer R.
03:15 11 Jun 20
From the initial sales call with Tony I knew I picked the right company to install our new furnace and central air. Installation was fast, professional, and their clean up of the site was great. I would highly recommend them for anyone in the market for HVAC or furnace services
Janice K.
18:58 26 May 20
Paul Mailloux is very focused on getting to the root of the problem. He is knowledgeable and works until the problem is fixed. Thank you Paul.
